PERSONALISED CITY EXPLORER
Explore the buzzing location around Battersea and rest of London with our dynamic and personalised city explorer. Save your favorite spots, book tickets and get off the beaten path.
Simply tell us what you like and we will create a personalised recommendation just for you.
All in a matter of seconds.
CHECKING IN OR CHECKING OUT?
Check on online from your phone in under 30 seconds. Then get our app and use the Digital Key to get to your room when you arrive.
When it’s time to leave, simply use your phone again to settle any balance and check out online.
More time in your room, zero time waiting at reception. We love it too!
ART'BEAT EVENTS & WORKSHOPS
FAQs
Got a question about your stay with us? You might be able to find the answer in our frequently asked questions. If you can’t see the answer here, don’t hesitate to get in touch.
WHATSAPP US, 24/7
Chat to one of our team members who will be happy to assist with any questions or requests you may have.
No app downloads or login needed, just use you Whatsapp on your phone!
We are committed to responding to you within 3 minutes.
Don’t be shy, say hi! Available 24/7.
HUNGRY?
Breakfast in bed? Craving some room service?
Order food straight to your room with just a few taps on your phone.
Or check out our (amazing) restaurants & bars.
KEVIN MURPHY
Get glam in the comfort of your room with Kevin Murphy products and tutorials to create simple looks for day or night!
DIGITAL NEWSPAPER & MAGAZINES
PressReader gives you unlimited access to thousands of magazines and newspapers from around the world so you can stay connected to the stories you love. You just need to be connected to our Wi-Fi.
ROOFTOP POOL, WELLNESS AND GYM
Take a dip in our pool and Jacuzzi, lounge by the pool with a cocktail from the bar, or simply watch the world go by with 360 degree views of London. For those fitness bunnies, head to our spacious gym, kitted out with Technogym equipment, perfect to get the blood pumping at the start of the day, or de-stress after a full-on day in the city.
And for those who simply want to relax, trust our spa therapists to provide incredible treatments from top to toe, in one of our treatment rooms. You choose!
ECOLOGICAL
We believe in conducting business ethically in all we do and want to be a thriving, sustainable and responsible business. To show our appreciation for your help, for eligible stays we are offering you a reward for retaining your housekeeping services. What’s more, we will donate £1 to our nominated charity, Just a Drop, for each night you opt-out.
RADISSON REWARDS
Enjoy your 10% discount on Food & Beverage, free room upgrade and earn points for future free nights by becoming a Radisson Rewards Member.
Unlock a world of exclusive benefits and access to our Member Only Rate (10% cheaper on our website and App!) and easy upgrade to Premium just after 3 stays.
NEED A MEETING ROOM? BOOK OUR MEETING SPACE ONLNE IN AN INSTANT
Check out our lookbook
Best Online Rates Guarantee
Found a lower rate? We’ll match it and give you an additional 25% discount on your stay.
Here’s how it works
Your reservation must be made on Radissonhotels.com and claim must be validated by our Customer Care team.
The Best Rates Guarantee does not apply to the following rate types:
- Qualified discount rates available to members of special programs or associations (i.e. AAA, senior, government, loyalty, employee discounts);
- Special “exclusive offers” or “online coupons” or email solicitations not intended for the general public;
- Rates not publicly available, such as negotiated Group or Corporate rates; including group extend-the-stay rates;
- Package rates that include the room and other components such as parking, travel, car rental, entertainment, or meals excluding breakfast;
- Rates found on opaque, bidding, or auction sites where the hotel brand, the specific hotel, the hotel location or price is not known until booking is finalized. Examples of these types of sites include but are not limited to Priceline and Hotwire;
- Any other unpublished or private rates or sites requiring login.
Comparison Rates
Comparison Rates: The Comparison Rate must be found on a website available to be booked by the general public other than Radissonhotels.com within 24 hours of booking your hotel room on Radissonhotels.com and at least 48 hours prior to midnight hotel local time of your arrival date.
The Comparison Rate must be for the same hotel, same reservation date(s), same room type (i.e. room size and amenities), same number of guests, same currency as the Radissonhotels.com confirmation email, and the same advance payment and refund policies and restrictions must apply.
The Comparison Rate must still be available at the time Customer Care validates the claim.
The rates will be compared net of any taxes, gratuities, or any other fees associated with the room rate; however, if the Radissonhotels.com rate has taxes included, we will verify that the total cost of your Comparison Rate is lower so that prices are compared on a relative basis. Rate disparities solely attributable to rounding, fluctuations and/or difference in currency exchange rates are excluded from the Best Rates Guarantee. Claims will be denied when the difference between the Comparison Rate and the rate on Radissonhotels.com is less than 1USD, 1EUR or 1GBP or equivalent in the local currency of the hotel.
When a claim covers a stay for multiple, consecutive nights, the rates will be reviewed based on the average over the entire stay (the total consecutive nights stayed by the same guest or guests in the same hotel, regardless of the number of check-ins or check-outs or separate reservations). Comparison Rates applicable to only a portion of the reservation will not be honored.
If your reservation meets these criteria, let us know by submitting the claim form.
Customer Care will verify the rate meets all of these Best Rates Guarantee terms and conditions and contact you via email. Once confirmed, we will match the lower rate and discount that rate by an additional 25%. For prepaid bookings, the difference will be refunded on the applicable credit card by the hotel. You may only submit one claim for each stay.
If a new reservation confirmation number is provided for the new rate, it must be presented at the hotel at the time of check-in.
The Best Rates Guarantee is void where prohibited by law.
We reserve the right to change or discontinue the Best Rates Guarantee at any time without prior notice. We retain the sole right to determine the validity of any claim, whether a rate qualifies as a Comparison Rate, and whether a claim has satisfied the terms and conditions stated herein. Any dispute arising out of or related to the Best Rates Guarantee shall be handled individually and without any class action and is subject to the terms of the site usage agreement found on Radissonhotels.com. If the Comparison Rate is reserved through any Website other than Radissonhotels.com, we are not responsible for any fees or other costs incurred due to cancellation of a reservation.
Submit a claim
With our Best Rates Guarantee you can book on Radissonhotels.com and be confident you are receiving the best hotel room rate available on the web – guaranteed. If you find a lower rate within 24 hours of booking and at least 48 hours prior to your arrival date, submit a claim and we will honor the lower rate and discount that rate by an additional 25%. Book today!
Who do I contact if I see a lower rate on another website?
- Within 24 hours of making your reservation on Radissonhotels.com, visit the Contact us section of Radissonhotels.com and select “Online” contact method and “BORG claim” for topic.
- A completed claim form must be submitted within 24 hours of the booking and at least 48 hours prior to midnight local time of the hotel arrival date to be eligible.
